Return to Help Index
|How do I create an account?|
|1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is my shipping?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.|
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.|
|What is your return policy?|
|Please see our Terms & Conditions for complete details regarding our return policy.|
|When will my order ship?|
|Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.|
MyRewards - Reap the rewards with every purchaseIt pays to go with MyRewards. Every time you make a purchase with [your company or website's name], you'll receive points [if product based, then] for the product(s) you purchase [if total amount of purchase, then] based on your total purchase amount. It's a great way to save on your next purchase whether it's for you or someone special.
Here's how it works:
Available Points: $(AvailablePoints)
Pending Points: $(PendingPoints)
Want to learn more about MyRewards? For more MyRewards information, see the Terms & Conditions.
|Your wishlist allows you to save products that you might want to buy in the future. Simply click the "Add to WishList" button on a product details page, and the product will be added to your wishlist. Your wishlist can be viewed at anytime by visiting this page. Whenever you're ready to purchase an item in your wishlist, simply click the product's "Add to cart" button on this page. Best Wishes!